I can't remember how this came about exactly. Either someone wrote me or left a comment on one of our Litter-Robot Open Air videos on YouTube about their cat pulling on the shield (with it's claws when "covering" their business) or that the shield was getting in the way.
Since Litter-Robot has such excellent customer service, I reached out to see if there was a solution to the problem and discovered that the internal shield is not necessary for the unit to function. And that there is a keyhole plug that you can replace it with.
So, they sent us the keyhole plug - and I decided to make a video of how to remove the shield and replace it.
Basically, to remove the internal shield, you need a Phillips head screwdriver. Then you remove the screw from the center of the Black Key on the back of the Globe. Once the Key is removed, you can easily pull the Shield out from the entrance of the Globe. You then place the Key-hole Plug in the small opening that is created once the internal shield is removed.
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Do you have a Litter-Robot? Does this make you want to remove the internal shield of your unit?