Interview With Kelsey Golden of Pipsqueak and Petunia Etsy Shop
Hey there. My name is Kelsey and I run a little shop on Etsy called Pipsqueak and Petunia. I began Pipsqueak and Petunia last spring after a couple years of trying to work a regular job with chronic back pain. As a life-long crafter and lover of all creatures furry, opening a pet boutique was as natural to me as living most of my teenage years with bright pink hair. I live in Myrtle Beach, SC, with my husband, two cats, and a dog.
Etsy shop: Pipsqueak and Petunia
All answers are copyright of Kelsey Golden.
1. How did you get interested in cats? How old were you when you had your first kitty?
My parents already had two cats, Bubba and Sidney, when I was born and we always had a couple, usually more, while I growing up. I currently have two cats, Marzipan and Truffle.
2. Please describe your creative process.
It involves a lot of standing in front of my fabric stash and staring. I get fabrics out, try them together, put them back, try others together. Sometimes when I am making a pet bed, the fabric choice is really intuitive. Other times, I have to be a bit more patient with myself and the creative process.
3. How did you discover Etsy? Did you consider other ways to sell your products?
My husband actually introduced me to Etsy a few years ago. We’ve been buyers for awhile, but I hadn’t considered selling until my back problems got too bad for me to keep my “regular” job. Etsy seemed like a natural fit for me.
4. Do you sell your products in a local store in your area?
I don’t yet, but that is definitely a goal of mine for this year. I’ve already been approached by a local shop so I’m well on my way, I think.
5. Have you been successful at selling your products on Etsy? Have you always been successful, or did you end up getting a lot more traffic after being featured on a specific blog?
I did my research before opening my shop and I didn’t expect to start selling right away. I was pretty surprised that I started making steady sales almost immediately after opening my shop, but I definitely did see an increase after being featured on a couple of blogs over the summer.
6. Do your customers ever give you new ideas for products?
My customers are always full of great ideas! My roll-up travel mats were inspired by floor mats I made by custom order. I don’t know that I would have thought of it had she not have asked for the mats to begin with.
7. Have you thought of featuring a Ragdoll cat is some way? (Had to ask.)
I would love to feature a Ragdoll cat! My customers are awesome about sending me photos of their pets using their beds. Hopefully I will get a photo of a Ragdoll kitty to use someday!
8. Are you a one wo/man show?
For the most part, I am a one woman show. When I’m having a lot of trouble with my back, my awesome husband, whose name is Dan, by the way, will drop packages off at the post office or make a run for any supplies that I need. I try to manage as much as I can on my own, but he has been really great about helping out on those days when I need a hand.
10. Do you do custom ordering? Can someone return it if they don’t care for it?
I love to do custom orders, especially if they present a unique challenge. It keeps me on my toes! A few months ago, I made a custom bed for a cat tree. It was a great project because it was challenging figuring the best way to attach the bed to the tree while considering the customer’s desires. In the end, both of us were really pleased with the outcome. However, because custom orders are so taste specific, I don’t take returns.
11. Can you share a story with us behind any of your products that you especially enjoyed working on? Maybe because of the story behind the kitty?
Although Pipsqueak and Petunia offers a lot more than just the pet beds we started with when we opened, the pet beds are my favorite to work on. The first pet bed I made was for my own kitty, Truffle, and that snowballed into what is now Pipsqueak and Petunia. The pet beds offer the most opportunity for me to combine color and pattern, which, if you ask anyone who knows me, is synonymous with who I am.